Last Updated: February 27, 2024
Your Information. Your Rights.
Our Responsibilities.
We at Coastal Pinellas Behavioral Healthcare Inc. value your privacy and understand your concerns about the usage and sharing of your personal information. You can trust us to handle your information carefully and responsibly. Coastal Pinellas Behavioral Health is a leading psychiatric facility dedicated to improving the mental wellness of the Dunedin, FL community and beyond. Our cornerstone service is a comprehensive psychiatric evaluation designed to craft individualized treatment plans that address each client's unique needs.
Our Privacy Policy applies to both customers and end-users of our Services, website, and Apps. The policy pertains to all information we collect about you, including data collected through the Apps and other means. It outlines the types of information we may collect from you or that you may provide when you use our Services or visit our Apps. The policy also explains our practices for collecting, using, maintaining, protecting, and disclosing your information.
By accessing or using our website or apps, by using our services, or by contacting us, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you are an end-user, you acknowledge that we will share your information, including personal information, with our clients as described in this Privacy Policy for the purpose of providing the services. Please note that this Privacy Policy may change from time to time (see "Changes to our Privacy Policy" section below). Your continued use of the website, apps, or services after we make changes will be considered acceptance of the updated Privacy Policy, so please check it periodically.
Coastal Pinellas Behavioral Healthcare Inc. collects information relating to you and your use of the website/Apps in order to provide services and features that are easy to use and responsive to your needs. Coastal Pinellas Behavioral Healthcare Inc. collects personal information in the following ways: From you when you register an account and communicate with us. We collect information from you when you register an account with us, request information, send us an email, send us postal mail, or speak with us on the telephone. When you register an account with us, you will be prompted to give your consent to our processing of your personal data. By indicating your consent, you expressly authorize Coastal Pinellas Behavioral Healthcare Inc. to collect and process your personal data consistent with the purposes described in this Privacy Policy. From the website/Apps. We may collect information from your mobile device when our Apps are installed on your mobile device or you provide your information to us via the Apps. When you install our Apps on your mobile device and sign up, you will be prompted to give your consent to our processing of your personal data. By indicating your consent, you expressly authorize Coastal Pinellas Behavioral Healthcare Inc. to collect and process your personal data consistent with the purposes described in this Privacy Policy. From third parties. If you are an end-user, we may receive information about you from a client, and we may collect information from your social media accounts if you choose to give us permission to access your social media accounts. Automatically as you navigate the Apps. Information collected automatically may include usage details, email addresses, IP addresses, and information collected through cookies and other tracking technologies.
When you provide personal information to us, we use it for the purposes for which it was provided to us as stated at the point of collection or as obvious from the context of the collection. For example, if you send us an email requesting information, we will use your personal information to respond to your request. We may collect the following information:
First and Last Name
Phone number
Email address
Mailing address
Biographical information
External social network credentials
Title
Company
Photograph
When you use our website/Apps, we and our third-party service providers automatically collect information about how you access and use the Apps and information about the device you use to access the Apps. We typically collect this information through a variety of tools, including cookies, web beacons, pixels, social media widgets, other tools to enable data recording and indexing, and similar technology (collectively, “tracking technologies”). We and our third-party partners may automatically collect such information as:
IP address
Device type
Browser type
Operating system or platform
Name of the Internet service provider
Referring website
Exiting website
Pages visited on the Apps
Frequency, time, date, and duration of your visit on our Apps
Your location
Whether you access our website from multiple devices
Other interaction you may have on our Apps
Device Unique Device Identifier (e.g., Unique Device Identifier (UDID) or International Mobile Equipment Identity (IMEI)
Mobile device MAC or IP address
Information about your mobile carrier
Communications relating to customer support, and information is drawn from such communications, for statistical and reference
We process personal information in order to provide Services to you and additional services you request, as well as to respond to communications from you. The precise purposes for which your personal information is processed will be determined by the request, and by applicable laws, regulatory guidance, and professional standards.
We do not sell, trade, or transfer your personal information to third parties, except in the circumstances described below.
We may share your personal information with other Coastal Pinellas Behavioral Healthcare Inc. entities, brands, divisions, and subsidiaries to serve you, including for the activities listed above.
We may disclose personal information (i) if we are required to do so by law, legal process, statute, rule, regulation, or professional standard, or to respond to a subpoena, search warrant, or other government official requests, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (iii) in connection with an investigation of a complaint, security threat, or suspected or actual illegal activity; (iv) in connection with an internal audit; or (v) in the event that Coastal Pinellas Behavioral Healthcare Inc. is subject to mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party.
We disclose personal information to advertisers, merchants, consumer, and market research companies, service providers who help us provide services, or to other third-party service providers who provide certain specialized services to us, to provide services on our behalf, or who co-operate with us on projects. These business partners operate as separate controllers and are responsible for their own compliance with data protection laws. These third parties are contractually restricted from using or disclosing the information except as necessary to perform services or to comply with legal requirements.
We may disclose aggregated, de-identified information, and analyses and reports derived from such information to third parties including utilities, service providers, advertisers, merchants, consumer and market research companies, and other organizations. If we have obtained your personal information from one of our clients, they may have the same access to your information as we do.
You may unsubscribe from emails from us by clicking the Unsubscribe at the bottom of any promotional email from us. You may also contact us by e-mail or postal address as noted below. Please include your current contact information, the information you are interested in accessing, and your requested changes.
End users opt-in by visiting https://coastalpinellaspsychiatry.com/contact-us
and adding their phone numbers in our appointment booking page. Before they submit the form, they acknowledge that by submitting our contact form, they agree to be automatically opted into receiving digital communications from our organization. End users can opt-out by clicking STOP to unsubscribe. Once unsubscribe, the end user should receive the following Opt-out-message: Coastal Pinellas Behavioral Healthcare Inc. - You have successfully been unsubscribed. You will not receive any more messages from this number.
We provide a variety of services on our Apps/website using cookies. We place cookies on your device in order to provide you with personalized access to essential services, enhance functionality, and show you offers and services tailored to your interests.
A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive as a “tag” that identifies your computer. Cookies help to navigate from page to page on a website, provide secure connections, gather statistics about the usage and effectiveness of our site, and remember preferences from a previous visit when you return.
We use third-party services for analytics and interest-based advertising purposes. These service providers and ad partners may use cookies alone or in conjunction with unique identifiers, beacons, and other tracking technologies to collect information about you when you use our website, open our emails, or interact with our ads. We do not combine the information collected through the use of these services with information that directly identifies you.
Most web browsers automatically accept cookies, but you can change your browser’s settings to disable all or certain cookies if you wish. Please note that by disabling or deleting cookies, you may not be able to access the full functionality of our Apps. Disabling or clearing cookies also may affect cookie-based opt-outs by either preventing you from using such cookie-based opt-outs or clearing opt-outs that you previously set.
Coastal Pinellas Behavioral Healthcare Inc has implemented reasonable physical, technical, and administrative security standards to protect personal information from loss, misuse, alteration, or destruction. We strive to protect your personal information against unauthorized access, use or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals access your personal information, and they receive training about the importance of protecting personal information.
Our affiliates, business partners, and other third parties are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose.
Controllers of Personal Data
Coastal Pinellas Behavioral Healthcare Inc. LLC
537 Douglas Avenue, Suite 15, Dunedin, FL 34698
is the data controller of the personal data processed through the website
If you are located in the EU, you have certain rights under EU data protection law with respect to your personal data, including the right to request access to, correct, and delete your personal data. You may also have the right to receive a copy of your personal data in a commonly used and machine-readable format, and to transmit such data to another controller. You also may object to the processing of your personal data, or ask that we restrict the processing of your personal data in certain instances.
To request deletion of, access to, or to make changes to your personal data, or to otherwise any of the rights in this section, please contact us at https://coastalpinellaspsychiatry.com/contact-us. Please note that not all requests can be honored.
Our website and apps are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Apps. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Apps or on or through any of its features, use any of the interactive or public comment features of the Apps or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at https://coastalpinellaspsychiatry.com/contact-us
For any questions, or to request further information regarding this Privacy Policy, please contact us at info@coastalpinellaspsychiatry.com
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the primary e-mail address specified in your account and/or possibly through a notice on the website or Apps’ home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Apps/website and this Privacy Policy to check for any changes.
If you have any questions or concerns about these Terms, please contact us at info@coastalpinellaspsychiatry.com